Frequently asked questions

How long does it take for my product to arrive after ordering?

We offer the fastest delivery available in this industry! Orders of signs and plaques ship out within 7 business days of ordering and will arrive within 1-5 days from shipping. However, we often ship much sooner and are able to get orders out in just a few days! We ship via UPS Ground and USPS Priority Mail.

Is everything truly made in the US?

Yes! Everything is made and sourced locally in Wisconsin. All of our steel comes from local suppliers along with all of our wood and other materials. Our woods are usually sourced as rough cut lumber from Wisconsin. We then process the wood in our own facilites.

Do you offer customizations outside of what you offer on the website?

Yes! Timber Ridge Decor does offer further customization beyond the website. Whatever the project is that you are thinking of, we would love to talk to you. Send us a message and we will get back to you quickly!

Do you offer bulk or wholesale discounts?

Yes! We offer steep discounts to anyone looking to buy in bulk. Whether you are looking for gifts for a big family or you are a retailer looking to sell large amounts of our products, we will work with you and your needs.

Do you have a physical storefront?

At this time we do not have a physical storefront.

How responsive is your communication?

You can expect a reply within 1 business day, however, we often reply within a few hours. In addition to our website, you can reach out to us on our other platforms, Facebook, Instagram, etc. Give it a try!